Terms of Service

1. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity on your account. Institution administrators and course staff are responsible for the roles and permissions they grant. Notify us promptly through our contact form of any unauthorized use.

2. Eligibility

The Service is intended for higher-education users who are 18 years of age or older, or the age of majority in their jurisdiction. It is not directed to children under 13. An institution that wishes to deploy HUSH to any users under 18 must contact HUSH before doing so and is responsible for obtaining all consents required by applicable law.

3. The Service

HUSH is a class hub for large courses. Depending on how your course is configured, it provides:

• A Course Assistant (AI tutor) grounded in the instructor's own uploaded course materials, with citations.
• AI-generated guided lessons, practice challenges, and deadline reminders.
• Live Questions — student-to-instructor Q&A, optionally anonymous — with confusion maps and published instructor answers.
• Class Chat between students, including replies, reactions, @mentions, image and file uploads, pinned messages, and polls.
• Direct messages between classmates and student-created Study Rooms, including an AI "Catch Me Up" summary of messages you missed.
• A teacher Group Builder for organizing students into groups.
• Attendance via rotating check-in codes, and in-class activities, quizzes, and polls with responses and scores.
• Push notifications and an installable app (PWA).

Features, limits, and pricing may change over time. We provide reasonable notice of material changes.

4. Acceptable use

You agree to follow our Acceptable Use Policy, which applies to Live Questions, Class Chat, Direct Messages, Study Rooms, uploads, and every other part of the Service. Prohibited conduct includes harassment, hate speech, sexual content involving minors, illegal content, security testing without written permission, scraping, and using HUSH to build a competing product.

5. User-generated content

• You retain ownership of the content you submit — questions, chat messages, direct messages, room posts, polls, uploads, and course materials.
• You grant HUSH a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, and display that content solely to operate, secure, and improve the Service for you and your class, including processing it through the AI features described in section 7.
• You represent that you have the rights necessary to submit the content and that it does not infringe anyone's rights.
• HUSH does not pre-screen user-generated content and is not responsible for it. Communications between students are the users' own responsibility, and opinions expressed are not those of HUSH or the institution.
• We may — but have no obligation to — monitor, review, remove, or restrict any content, and we may suspend or terminate accounts for violations of these Terms or the Acceptable Use Policy.
• Automated filtering and rate limits may block or hold content. These systems are imperfect and their operation does not create a duty to monitor.
• Course staff are responsible for having the right to upload course materials and for reviewing AI output before presenting it to students.

5.1 Copyright — notice and takedown

If you believe content on HUSH infringes your copyright, send a notice through our contact form with: identification of the work, identification and location of the allegedly infringing material, your contact information, a statement of good-faith belief that the use is unauthorized, a statement under penalty of perjury that the notice is accurate and that you are authorized to act, and your physical or electronic signature. We will remove or disable access to material we determine to be infringing and will terminate repeat infringers. You may submit a counter-notice with the corresponding statutory elements the same way.

6. Subscriptions and billing

6.1 Two ways to pay

• Institution or instructor pays: an individual instructor — or, for institutions that adopt a HUSH institutional plan, a department or institution — purchases per-student seats at $20 per student per year (or the monthly equivalent shown at checkout). Seats are assigned to the sections you run.
• Students pay: the class is created with no seat purchase, and each student buys their own HUSH access for $20 per year at checkout when joining.

6.2 Renewal — depends on who pays

Institution, department, and instructor seat plans auto-renew. By purchasing seats you authorize us, through Stripe, to charge your payment method automatically at the start of each new term at the then-current price until you cancel. The renewal date and amount are shown at checkout, on your receipt, and in the billing portal.

Individual student plans do not auto-renew. A student plan is a one-time charge for the term shown at checkout — $20 for 12 months. We never charge that payment method again; access simply expires at the end of the term, and there is nothing to cancel. Purchase another term to continue.

6.3 Ending or cancelling a plan

Seat plans can be cancelled at any time from the Billing section of your dashboard, which opens the Stripe customer portal, or by asking us through our contact form. Cancelling stops future renewals; access continues to the end of the period you already paid for. Student plans need no cancellation because they never renew. There is no free trial.

If access lapses, your account and data are retained; purchasing again restores full access.

6.4 Taxes and failed payments

Prices exclude taxes unless stated, and you are responsible for applicable taxes. If a payment fails, Stripe retries for a short period; if retries fail, the subscription may be paused or cancelled and access may be suspended. Refunds are handled under our Refund & Cancellation Policy.

7. AI features and disclaimer

The Course Assistant, "Catch Me Up" summaries, guided lessons, practice challenges, confusion maps, and any other AI-generated output are informational aids only. They are produced by statistical models, may be incomplete, outdated, or wrong, and may misstate the contents of course materials. They are not professional, academic, medical, legal, or financial advice, and must be verified against the instructor's materials and instructions before you rely on them. "Catch Me Up" summarizes peer discussion among students — it is not official instructor information and may reflect classmates' errors. Instructors are responsible for reviewing AI output before presenting it to a class. Nothing generated by the Service is a system of record for grades or official coursework.

8. Suspension and termination

We may suspend or terminate accounts that violate these Terms, create legal or safety risk, or repeatedly abuse the Service. You may close your account at any time from account settings or by asking us through our contact form.

9. Privacy

Our Privacy Policy describes what we collect and how it is used. As stated there, instructors and institution administrators cannot read students' Class Chat, Study Rooms, or Direct Messages.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that it will be uninterrupted or error-free.

11. Limitation of liability

To the maximum extent permitted by law, HUSH's total liability arising out of or relating to the Service will not exceed the greater of (a) fees you paid in the twelve months preceding the claim, or (b) USD $100. Neither party is liable for indirect, incidental, special, consequential, or exemplary damages.

12. Indemnification

You agree to indemnify HUSH and the people who operate it against third-party claims arising from your content, your use of the Service in violation of these Terms, or your violation of law.

13. Governing law, arbitration, and class-action waiver

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-laws rules.

Binding arbitration. Except for claims that qualify for small-claims court and claims seeking injunctive relief for intellectual-property infringement, you and HUSH agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in Delaware or, at your election, by telephone, videoconference, or on documents only. The arbitrator's award may be entered in any court of competent jurisdiction. Before starting arbitration, the parties will attempt to resolve the dispute informally for 30 days after written notice sent through our contact form.

Class-action waiver. You and HUSH agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court and the rest of this section will remain in force.

30-day opt-out. You may opt out of this arbitration provision and the class-action waiver by sending us a message through our contact form with your name, account email, and a statement that you opt out, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

Where arbitration does not apply, venue is the state or federal courts located in Delaware, unless applicable law requires otherwise. Nothing here limits rights that cannot be waived under the law of your jurisdiction.

14. Changes to these Terms

We will post updates to this page. Material changes will be announced by email or in-product notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

15. Contact

Reach us any time through our contact form.